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A Formula To Help People Feel Seen And Heard
Your presence is the most important gift you can give someone in crisis. In suicide support I used to struggle not to give my opinions, values, judgements or beliefs. Thousands of crisis calls have shown me when I’m truly present with someone I can tune out all the ‘noise’ and listen to what matters to…
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2 Lessons Going From Robotic To Authentic In Suicide Support
1. I mistook detachment for professionalism Surrounded by a big non-profit with its own workplace culture, it’s very easy to mistake detachment with professionalism. Professionalism is there to keep people safe; you, the other person on the line, your supervisor. It’s incredibly important! Yet it’s NOT there to shut down compassion or empathy. Setting boundaries…
