-
Dimensions of a good life

What is length without distance, shape without size or water without temperature? Measurements give options (I can freeze water because someone figured out how to measure the temperature and change it). But there’s lots of things which affect us that we don’t measure. Things we hardly ever talk about, in fact there’s entire languages yet…
-
A Formula To Help People Feel Seen And Heard

Your presence is the most important gift you can give someone in crisis. In suicide support I used to struggle not to give my opinions, values, judgements or beliefs. Thousands of crisis calls have shown me when I’m truly present with someone I can tune out all the ‘noise’ and listen to what matters to…
-
2 Lessons Going From Robotic To Authentic In Suicide Support

1. I mistook detachment for professionalism Surrounded by a big non-profit with its own workplace culture, it’s very easy to mistake detachment with professionalism. Professionalism is there to keep people safe; you, the other person on the line, your supervisor. It’s incredibly important! Yet it’s NOT there to shut down compassion or empathy. Setting boundaries…


